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FREQUENTLY ASKED QUESTIONS

Below is a list of the most frequently asked questions, If you do not find the answer you are looking for below please contact us using the contact page.



Q: HOW DO I INSTALL / UPDATE THE SOFTWARE?

Once you have purchased cookies game burner you will automatically be redirected to our download page, Some users by mistake exit the page right after purchased before they are directed to the download page. This means that you will not see your download link. If this has happend to you please contact us with your paypal transaction ID using the contact form on this site.



Q: I KEEP GETTING AN ERROR WHEN I TRY TO DOWNLOAD

Please note! that some antivirus softwares such as AVG & NORTON detect exe files as trojans. This has always been the way with anivirus software for a very long time. If you are having this trouble simply disable your antivirus software then begin to install cookies game burner, once installed just activate your antivirus software again.



Q: CAN I INSTALL IT ON MULTIPLE COMPUTERS?

Cookies Game Burner can be installed on upto 5 PC's in the same house. If you wish to purchase for the use on multiple computers please contact us first before purchasing.



Q: MY COMPUTER CRASHED SO I LOST MY INSTALL?

If you are unlucky enough to have your computer die on you and you lost everything, no need to worry as cookies game burner keeps record of all purchases on file for upto 10 years. So simply just contact us with your paypal transaction ID using the contact form on this site.



Q: I KEEP GETTING AN ERROR WHEN BURNING

From time to time your computers registry may become corrupt causing some softwares to not function in the way they should. If you are getting an error when burning this is how to solve the issue, click on the start button on the bottom left of your task bar, and at the bottom of the window type (REGEDIT) in the search box the press enter. A new window will open now locate (HKEY_CURRENT_USER) open that and then scroll down to (SOFTWARE) open that and scroll down to (DVD Decrypter) right click on (DVD Dcrypter) and click delete. Once you have deleted that just install cookies game burning again and your error will go away.



Q:Is Cookies Game Burner Different from ImGBurn?

Yes it's different from ImgBurn with image burn you need to manually enter layer break settings each time you burn a disc and you can only burn .dvd file with image burn.



Q:What Exactly Does Cookies Game Burner Does?

The software allows users to download Xbox or Wii ISO files from a source of their choice and then burn them to blank dvd to play in their console. There is no other software on the market that is 100% dedicated to just burn console games!